Oct. 10, 2010
RV Business Magazine Places Steinbring Motorcoach in Top 50 RV Dealers in North America
Garfield, MN – RV Business magazine recently named its Top 50 RV Dealers in North America, which included local dealership Steinbring Motorcoach at 7390 County Rd 82 in Garfield.
In its third year, the program garnered a higher number of responses and depth of response. “We found that the applications were filled out to much greater detail than in previous years,” said RV Business publisher Sherman Goldenberg. “It was apparent that these dealers are coming out of rough times and were both tough and creative in their endeavors to do so. They clearly had a lot to be proud of and a lot to say about it, and rightfully so.”
U.S. and Canadian recreation vehicle and park model manufacturers nominated dealers whom they considered to be among their best, and those dealers were invited to apply for the Top 50 program. After the applications were collected, a judging panel made up of independent industry veterans convened to review the applications and select the Top 50. Criteria were not based on sales, but on customer service and satisfaction, employee training and education, and sound planning and initiatives.
“Because we received so much more information and from more dealers, it was a long two days for the judges before they could settle on the Top 50,” Goldenberg said. “Those who made the cut should be very proud. It took even more to be included this year because the group of competitors really stepped it up as a whole.”
Of the 50 dealers selected, the top five were additionally honored as Blue Ribbon dealers: Altmans Winnebago, Carson City, Calif.; ArrKann RV & Trailer Centre, Edmonton, Alberta; Bill Plemmons RV World, Rural Hall, N.C.; Campers Inn, Kingston, N.H.; and Lazydays, Seffner, Fla. Crosby Forrest, president of Dixie RV Superstore in Newport News, Va., was given the Dave Altman Lifetime Achievement Award, named for the late Dave Altman, a respected and civic-minded retailer and industry leader.
The Top 50 were recognized by RV Business and their industry peers at an Oct. 9 awards dinner at the RV Dealers International Convention/Expo at the Rio All-Suite Hotel and Casino in Las Vegas. Ann Coulter, conservative pundit and author, was the celebrity guest speaker. “When our staff discusses what we want in a keynote speaker, our primary goal is to be relevant and provide food for thought for this group of savvy business people rather than just lightweight chatter,” Goldenberg explained. “RV Business certainly doesn’t endorse any one political viewpoint or candidate; we simply wanted to engage someone who would invigorate our minds and stimulate conversation.”
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About the Top 50 RV Dealers Program: The program’s purpose is to showcase credible role models and establish best business practices benchmarks at the retail level of the RV industry in terms of staff training, performing warranty and service work, managing aftermarket stores, superior consumer care and being good citizens of their respective communities. The dealerships were selected among those nominated as the best by North America’s RV manufacturers. The program was founded and coordinated in 2008 by RV Business magazine with additional underwriting support provided by Leadership Alliance sponsors ADP Lightspeed, Bank of the West, Blue Ox, Cummins Onan RV Generators, Freightliner Custom Chassis Corp., RV America Insurance, RV Trader Online and Protective.